Your privacy is a trust we take seriously. This document clearly explains how mami188 collects, uses, and protects your personal information.
All personal and financial data of mami188 members is protected with 256-bit SSL encryption – the same security standard used by Malaysian banking institutions.
Bank-Grade SecurityMami188 has never sold, rented, or shared members' personal data with any third party for advertising or marketing purposes, and never will.
Privacy GuaranteedMami188's privacy policy is developed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are fully protected.
PDPA 2010 ComplianceMami188 (referred to as "we", "the platform", or "mami188.ws") is committed to protecting the privacy of all members and users of our platform. This Privacy Policy details how we collect, process, store, share, and safeguard your personal information when you use mami188's services.
By registering an account or using any mami188 service, you are deemed to have read and agreed to this Privacy Policy in full. This Policy applies to all personal information collected through mami188.ws, the mobile app (if available), and all official mami188 communication channels including email and live chat.
mami188's Commitment: We never sell, rent, or disclose members' personal information to third parties for commercial or marketing purposes without your explicit consent. This is not merely a promise – it is a policy we strictly uphold in every aspect of our daily operations.
Mami188 only collects information genuinely necessary for legitimate platform operations. The following are the categories of information we may collect:
For identity verification purposes required for security and compliance, mami188 may request copies of the following documents at certain stages:
| Documents | Purpose | Retention Period |
|---|---|---|
| MyKad / Passport | Identity and age verification | Duration of account + 5 years |
| Bank Statement | Payment method verification | Duration of account + 3 years |
| Proof of Address | Proof of residential address | For the lifetime of the account |
| Verification selfie | Identity fraud prevention | For the lifetime of the account |
Mami188 uses your personal data only for the following legitimate purposes:
Marketing: mami188 will only send marketing communications to members who have given explicit consent at registration. You may withdraw this consent at any time through your account settings or by contacting our customer support.
Mami188 continually invests in security infrastructure to ensure members' personal data remains protected at all times. Our implemented security measures include:
Mami188 retains your personal data for as long as necessary for the purposes it was collected, or as required by law. Generally, active account data is kept for the lifetime of the account. Following account closure, data may be retained for 3 to 7 years depending on the data type and applicable legal compliance requirements.
Data Breach: In the event of a serious data breach, mami188 is committed to notifying affected members within 72 hours of becoming aware of the breach, in line with industry best practices.
Mami188 does not sell or rent your personal data to any third party for commercial purposes. However, in the following limited circumstances, we may share certain information with trusted parties:
Mami188 works with third-party service providers essential to platform operations. All such providers are bound by strict confidentiality agreements:
| Provider Category | Data Shared | Purpose |
|---|---|---|
| Game Providers | Player ID without personal identification | Running games and calculating RTP |
| Payment Processors | Financial transaction information | Processing deposits & withdrawals |
| KYC Verification Services | Identity documents | Member identity verification |
| Cloud Infrastructure Provider | Data encrypted | Secure data storage and processing |
Mami188 may disclose personal information where required by law, court order, or direction from a lawful authority in Malaysia. In all such cases, we will disclose only the minimum information necessary and will endeavour to notify the member concerned where permitted by law.
Mami188 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:
Cookie Controls: You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality of the mami188 platform. Please refer to your browser settings for more information.
As a mami188 member based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
Requesting a copy of all personal data we hold about you
Correct personal information that is inaccurate or outdated in your account
Requesting the deletion of your personal data (subject to legal retention requirements)
Object to the processing of your data for marketing purposes at any time
Receive your data in a machine-readable format for transfer to another service
Request a temporary restriction on the processing of your data while a dispute is under investigation
To exercise any of the above rights, please contact the mami188 privacy team by email at support@mami188.ws with the subject line "Privacy Rights Request – [Your Name]". We will process your request within 14 business days.
As a responsible platform, mami188 implements rigorous KYC (Know Your Customer) procedures for security and compliance purposes. The KYC process is an industry-standard requirement that protects members from identity fraud and ensures the integrity of the platform.
All KYC documents submitted to mami188 are handled with the highest level of protection. Documents are stored in an encrypted system, accessible only by a specially trained verification team, and are not shared with any party except under the circumstances outlined in Section 5 of this Policy.
KYC Security Assurance: mami188 will not use your KYC documents for any purpose other than identity verification and legal compliance. Physical document copies are not retained – only encrypted digital images are stored within our secure system.
Mami188 is a digital entertainment platform strictly limited to users aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
Should mami188 discover that personal information of a child has been collected inadvertently, we will take immediate steps to delete that information and close the account in question. If you believe that someone under the age of 18 has registered on our platform, please contact us immediately at support@mami188.ws.
We also encourage parents and guardians to use parental control software and ensure that children in their care do not access online gambling platforms such as mami188.
Mami188 reserves the right to update or amend this Privacy Policy from time to time. Any material changes will be communicated to active members via email at least 7 days before taking effect. The "Updated" date at the top of this page will always reflect the date of the most recent amendment.
For any enquiries, requests, or complaints relating to this Privacy Policy, please contact us through the following channels:
Questions about your privacy? Feel free to reach out to us. mami188's Malay-speaking customer support team is ready to help you understand how your data is managed and what rights you have as a mami188 member.
Four core pillars that keep your personal data protected at all times
Your data is never sold to any third party for advertising, marketing or any other commercial purpose.
100% GuaranteedAll data is stored on encrypted servers with strict access controls and regular independent audits.
AES-256 EncryptionOur operations are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) to safeguard your rights.
PDPA 2010You may access, correct or request deletion of your data at any time through mami188 customer support.
Full Member RightsWith a transparent privacy policy and bank-grade security, you can focus entirely on the entertainment — slots, Live Casino, football, cricket and e-sports — without worrying about the safety of your personal data.